Proven Claims Management

We know that people make the difference to business success. That success could be put at risk by the long-term absence of valued personnel. Losing an employee for any length of time brings with it extra workload, financial strain and uncertainty.

We work closely with you to minimise the effects of long-term absence on your company’s activity.

Experience you can trust

Through working with multinational companies around the world, we have developed robust and tested claims management procedures. This ensures efficient and streamlined service, resulting in prompt payment of claims for you and your employees.

At all times, our aim is to make the process as straightforward as possible.

How it works

Our claims philosophy

  • Work with employers with a shared goal of reducing long-term absences.
  • Ensuring all accepted claims are paid in an efficient and timely manner.

Our claims process

  • Managing claims proactively through open communication.
  • Providing dedicated support on how to assist the employee back to work.

Rehabilitation options

  • Mental Health Support.
  • Musculo-Skeletal Support.
  • Cancer Support.
  • Chronic Fatigue and Pain Support.

Reintegration into the workplace

  • Providing rehabilitation and financial supports during an employee’s reintegration journey.
  • Working with you and your employee to devise and implement individually tailored back to work plans.
  • Gradual return to work may be appropriate so that the employee begins with fewer hours and less tasks initially, gradually increasing those hours and tasks over time as they ease their way back to full-time duties.

Our Experience and Service

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1,000,000 lives covered

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£220m in annual premium

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Easy Administration

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Individual Claims Support Representative

All figures quoted are correct as at 31 December 2023.


Click here for Claims documentation


Find out more

If you require more information about a claim