Customer Support – Wealth Solutions

Home / Wealth Solutions / Customer Support – Wealth Solutions

Note: This page is not applicable to Hong Kong clients.
Hong Kong clients should click here to access the customer support information relevant to Hong Kong jurisdiction.

OUR SINGAPORE OFFICE MOVE
The new address of our Singapore office will be effective from 15 January 2024.
New office address
6 Battery Road #16-02, Singapore 049909.
Our telephone and fax numbers remain unchanged.
If you have any questions regarding our office move, please contact your financial adviser representative in the first instance. Alternatively, you can contact us directly by telephone on +65 6216 7990 or email us at [email protected].

How can we help you?

Please enter your full policy number

Alternatively, if you do not have a policy number and your enquiry relates to a particular Utmost company, please choose from the list below:

  • Utmost PanEurope dac

    (including former Quilter International Ireland dac policies and including Wealth Interactive)

    Ireland

    SELECT

  • Utmost Worldwide Limited

    Guernsey

    SELECT

  • Utmost International Isle of Man Limited

    (including former Quilter International Isle of Man Limited policies and including Wealth Interactive)

    Isle of Man

    SELECT

Private Wealth Portfolio, Apex (France) and Apex (Portugal)

T: +353 (0)46 909 9700

E:

SELECT

Professional Portfolio Bond and Wealth Portfolio Finland policies

T: +353 (0)46 909 9801

E:

SELECT

Selection, Delegation and Generation Planning Bond policies

T: 0845 602 9281

E:

SELECT

Target, Future, Vision and Advantage (Corporate) policies

T: +353 (0)46 909 9800

E:

SELECT

European Executive Investment Bond, Executive Life Portfolio, Spanish Collective Investment Bond, Swedish Executive Portfolio policies (including former Quilter International Ireland portfolio bond policies)

T: +353 (0)1 479 3900

E:

SELECT

General Enquiries:

Utmost PanEurope dac

Navan Business Park
Athlumney
Navan
C15 CCW8
Ireland

T: +353 (0)46 909 9700

E:

If you are a customer with a policy that has transferred to Utmost PanEurope from a previous insurer, please select your originating insurer from the list below:

Athora Ireland

(former Aegon Ireland)

SELECT

Augura Life Ireland

SELECT

Aviva Life International

SELECT

Former Quilter International Ireland unit-linked policies

SELECT

Harcourt Life Assurance

SELECT

Scottish Mutual International

SELECT

Union Heritage Life

SELECT

Utmost Bermuda

SELECT

Utmost Worldwide Limited

SELECT
close

Following the acquisition of Aegon Ireland by Athora Holding Limited in April 2018, Athora Ireland’s investment bond business was purchased by LCCG (now known as Utmost Group plc) and transferred to Utmost Ireland dac on 31st December 2018.

Subsequently, on 31st October 2019, the policies transferred to Utmost PanEurope dac as part of the consolidation of Utmost’s Irish businesses.

SELECT
close

In November 2016, Harcourt Life Assurance Company dac acquired Augura Life Ireland dac and Altrapan Bermuda from One Life Group.

The policies were subsequently transferred to Harcourt Life Ireland on 31st March 2018.

On 31st October 2019, these policies transferred to Utmost PanEurope dac as part of the consolidation of Utmost’s Irish businesses.

SELECT
close

In July 2016, Harcourt Life Assurance Company dac acquired Aviva Life International Limited and all its policies, and renamed the company as Harcourt Life International dac.

In June 2017 the company was renamed again as Utmost Ireland dac.

On 31st October 2019 all policies of Utmost Ireland dac were transferred to Utmost PanEurope dac as part of the consolidation of Utmost’s Irish businesses.

SELECT
close

On 30th September 2022 all policies of Quilter International Ireland dac transferred to Utmost PanEurope dac.

SELECT
close

In March 2015, LCCG acquired IBRC Assurance Company and renamed the business as Harcourt Life Assurance Limited.

On 31st March 2018 all policies of Harcourt Life Assurance Limited were transferred to Harcourt Life Ireland dac.

On 31st October 2019, these policies subsequently transferred to Utmost PanEurope dac as part of the consolidation of Utmost’s Irish businesses.

SELECT
close

In December 2015, Harcourt Life Assurance Limited acquired Scottish Mutual International Limited from Phoenix Life Limited.

In November 2017 the company was renamed Harcourt Life Ireland dac and formed part of Utmost Group Ireland.

On 31st October 2019 all policies of Harcourt Life Ireland dac transferred to Utmost PanEurope dac as part of the consolidation of Utmost’s Irish businesses.

SELECT
close

In March 2017, Harcourt Life Assurance dac acquired Union Heritage Life Assurance Company dac from American Income Life Insurance Company.

On 31st March 2018 all policies of Union Heritage Life were transferred to Harcourt Life Ireland dac.

On 31st October 2019, these policies subsequently transferred to Utmost PanEurope dac as part of the consolidation of Utmost’s Irish businesses.

SELECT
close

In November 2016, the Utmost Group purchased Altraplan Bermuda which was later renamed as Utmost Bermuda Limited.

SELECT
close

On 30 September 2022, a small number of Utmost Worldwide Limited policies that were previously signed in the Netherlands and where the policyholder is recorded as resident or tax resident in the Netherlands, transferred to Utmost PanEurope dac. These policies are referred to as the “Dutch Policies”, and to the scheme as the “UW Scheme” in policyholder and third party communications.

SELECT

Focus, Vision, Choice or Professional Portfolio (If your plan was signed in Singapore)

T: +65 66729152

E:

SELECT

Vision, Choice, Select or Professional Portfolio (If your Plan was signed in Hong Kong)

T: +852 2526 1899

E:

SELECT

Vision, Choice or Professional Portfolio (If your plan was signed in Switzerland)

T: +41 44 7111180

E:

SELECT

Focus, Choice, Vision or Professional Portfolio (If your plan was signed in the Middle East & Africa or the Rest of the World)

T: +44 1481 715 800

E:

SELECT

General Enquiries:

Utmost Worldwide Limited

PO Box 613
Utmost House
Hirzel Street
St. Peter Port
Guernsey
Channel Islands GY1 4PA

T: +44 (0) 1481 715 400

F: +44 (0) 1481 715 390

E:

Hong Kong clients please click here to access the customer support information relevant to Hong Kong jurisdiction.

Portfolio bond policies (including former Quilter International Isle of Man portfolio bond policies)

T: +44(0)1624 655555

E:

SELECT

Managed Capital Account policies (including former Quilter International Isle of Man Unit-Linked policies)

T: +44(0)1624 655555

E:

SELECT

Executive Investment Account, Investment Account, Flexible Investment Account and Silk Life Plan policies signed in Singapore

T: +65 6216 7990

E:

SELECT

Evolution and Estate Planning Bond Policies

T: +44 (0) 1624 643 345

E:

SELECT

General Enquiries:

Utmost International Isle of Man Limited

PO Box 159
King Edward Bay House
King Edward Road
Onchan, Isle of Man
IM99 1NU, British Isles

T: +44(0)1624 655555

E: